Google Chrome

  1. Open the URL in chrome and follow the installation instructions
    https://remotedesktop.google.com/access
  2. Once installed refresh the URL above 
  3. Click on the button 'Turn on'
  4. Enter a your business name and PC location e.g. "Ngage Software - Main Office"
  5. Click Next
  6. Enter a pin number, this is your private pin, do not share this.
  7. Click Start
  8. Once the status on screen = 'Online'
  9. Click Remote Support tab at the top
  10. In the 'Share this screen' section click 'Generate code'
  11. Share the code with your Ngage Software technician when remote access is required.